Reach the right team, faster.
Whether you are choosing an account, waiting for credentials, reviewing a trading rule, or checking a reward request, send the details below and include your order number when available.
General supportadmin@iftmo.comWebsite, checkout, login, and general questionsAccount deliveryaccounts@iftmo.comProvisioning, MT4/MT5 credentials, and serversRewards teampayouts@iftmo.comReward requests, status, and proof questionsCompliancecompliance@iftmo.comRules, restrictions, security, and formal notices
Support desk
Tell us how we can help.
Choose the most relevant subject and describe what happened. Screenshots, transaction references, and the exact text of any error can help the team investigate.
IFTMO support locationPrague, Czech RepublicDigital customer support and account operations
For account-security reasons, support will never request your wallet seed phrase, private key, or full website password.
Looking for a quick answer?
The help centre covers account setup, platforms, trading rules, checkout, rewards, and security.
Browse all FAQs →