Last updated: 28 August 2026
1. Scope and responsibility
This Privacy Policy explains how IFTMO collects, uses, stores, and shares personal information when you visit the website, create an account, purchase a simulated trading service, contact support, use a trader dashboard, or request an eligible reward.
2. Information we collect
- Identity and contact details, including name, email address, country, and account identifiers.
- Order details, selected account size, chosen platform, price, payment status, and transaction references.
- Trading-account information, including login identifiers, server, balance, equity, performance, risk metrics, rule status, and reward eligibility.
- Reward-request details, selected asset and network, destination wallet address, transaction reference, and processing status.
- Support messages, complaint records, consent records, and information supplied during identity, fraud, sanctions, payment, or wallet checks.
- Technical information such as IP address, browser, device, timestamps, security events, cookies, and pages viewed.
3. How information is used
Information is used to create and secure accounts, process orders, deliver MT4 or MT5 credentials, operate dashboards, calculate risk and reward eligibility, process reward requests, provide support, prevent fraud and abuse, enforce trading rules, maintain records, improve the service, and comply with legal obligations.
4. Legal grounds
Depending on your location, processing may be based on performance of a contract, compliance with legal obligations, legitimate interests in operating and securing the service, protection against fraud, or consent where consent is required. You may withdraw consent for future optional processing at any time.
5. Payments and public blockchains
Payment providers process payment details and transaction status under their own privacy policies. Blockchain wallet addresses and transaction data may be permanently visible on a public ledger. Do not provide a seed phrase, private key, or wallet recovery phrase; IFTMO will never request them.
6. Cookies and analytics
Essential cookies keep sessions secure, remember account access, and preserve checkout and offer settings. Optional analytics or marketing technologies may measure site use and campaign performance where permitted. Browser controls can block non-essential cookies, although some features may then operate differently.
7. Sharing and service providers
Information may be shared only as needed with payment, hosting, security, email, customer-support, analytics, trading-platform, account-provisioning, verification, and payout providers. Information may also be disclosed where required by law, to protect customers or the service, to investigate fraud, or as part of a lawful business transfer.
8. International processing
Providers may process information in countries different from your own. Where required, reasonable contractual, technical, or organizational safeguards are used for international transfers.
9. Retention
Account, order, trading, payment-status, reward, security, and support records are retained only as long as reasonably necessary to provide the service, resolve disputes, prevent fraud, enforce agreements, and meet tax, accounting, sanctions, or other legal obligations. Data that is no longer required is deleted or anonymized where reasonably possible. Public blockchain records cannot be deleted by IFTMO.
10. Security
IFTMO uses reasonable access controls, encryption where appropriate, activity logging, and operational safeguards. No internet service can guarantee absolute security. Customers are responsible for secure passwords, devices, email accounts, and wallets and should report suspected unauthorized access promptly.
11. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or objection to certain processing and may complain to a competent data-protection authority. Some records may be retained where required for legal, security, fraud-prevention, accounting, or dispute purposes.
12. Children
The service is not intended for anyone who cannot legally enter the agreement in their jurisdiction. IFTMO does not knowingly provide accounts to children where prohibited by law.
13. Updates and contact
Material updates will be posted with a revised date. Privacy questions and rights requests may be submitted through the Contact Us page. Reasonable identity verification may be required before fulfilling a request.