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Frequently Asked Questions

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Answers for every stage of your account.

Explore account setup, platforms, trading rules, checkout, rewards, security, and support. Choose a category to find the answer quickly.

Getting started

What is an IFTMO instant account?+

It is a simulated trading account with published risk limits and a performance target. You select an account size, complete checkout, and receive trading credentials after the order is confirmed and reviewed.

Is there a challenge before I can start?+

The instant-account route does not require a separate evaluation purchase before account provisioning. You begin on the selected instant account and must continue to follow every assigned rule.

Which account sizes are available?+

Choose from $5,000, $10,000, $20,000, $50,000, and $100,000 simulated balances. Current availability and prices are displayed on the Accounts & Pricing page.

How quickly will I receive my account?+

After payment confirmation, the order enters manual provisioning. The expected delivery window is shown during checkout and the status appears in your dashboard.

Can traders from every country join?+

Availability depends on applicable law, regional restrictions, payment coverage, and platform access. Check that your country is eligible before purchasing an account.

Still need help?

Send the support team your question and include an order number when your message concerns an existing purchase.

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