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Terms & Conditions

Last updated: 28 August 2026

1. Agreement and scope

These Terms govern access to IFTMO simulated trading accounts, trader dashboards, support, certificates, and eligible performance rewards. By creating an account, placing an order, or using the service, you confirm that you have read and accepted these Terms, the Legal & Trading Rules, Privacy Policy, Risk Disclosure, and Refund Policy.

2. Simulated-account service

IFTMO accounts use virtual trading capital in a simulated environment. Account balances are not customer deposits, brokerage balances, savings, loans, securities, or withdrawable principal. Purchasing an account is payment for access to a digital evaluation-free trading service and does not create an investment-management, employment, partnership, or brokerage relationship.

3. Eligibility and availability

You must have legal capacity to contract, provide accurate information, use your own email and payment method, and comply with the laws applicable to you. Service availability may be restricted by country, sanctions, age, payment-provider rules, platform availability, or risk controls. IFTMO may request reasonable identity, payment, fraud-prevention, sanctions, or wallet-ownership checks.

4. Orders, prices, and payment

The account, price, currency, discount, platform choice, and total displayed at final checkout form part of your order. Crypto payments must use the exact supported asset, network, amount, and destination shown during payment. Network fees, exchange costs, underpayments, overpayments, and transfers made on an incompatible network remain subject to the selected payment provider’s processing rules.

5. Account review and delivery

After payment is confirmed, the order enters account review. MT4 or MT5 credentials are delivered to the registered email address after provisioning is complete. Delivery times are estimates and may be affected by payment confirmation, security checks, platform availability, support volume, or information required from the customer.

6. Trading rules

7. Account security

Your website login, email, trading credentials, wallet, and devices must be kept secure. Accounts may not be sold, shared, rented, transferred, or operated by an unauthorized third party. You must notify IFTMO promptly if credentials or devices may have been compromised.

8. Prohibited conduct

Prohibited conduct includes identity or payment fraud, unauthorized third-party trading, latency or stale-price exploitation, delayed-feed or platform-error exploitation, order flooding, coordinated opposite positions intended to manufacture results, reward manipulation, money laundering, sanctions evasion, and unlawful use.

9. Reward requests

Reward requests become available only after the activation target is reached and all account rules remain satisfied. Requests may be checked for trading compliance, payment integrity, identity, wallet accuracy, and prohibited conduct. Multiple requests are permitted while sufficient eligible profit remains. Same-day processing is a service target and does not guarantee blockchain settlement within a particular time.

10. Wallet responsibility

You are responsible for selecting a supported asset and network and supplying a compatible destination address. Blockchain transfers can be irreversible. Loss caused by an incorrect address, incompatible network, unsupported token, compromised wallet, or third-party wallet service may not be recoverable.

11. Suspension and termination

IFTMO may pause provisioning or a reward review, request additional information, restrict access, cancel unpaid reward eligibility, or terminate an account where there is reasonable evidence of a rule breach, fraud, payment dispute, identity mismatch, security incident, abusive conduct, or legal requirement. Material decisions may be reviewed through support.

12. Refunds and chargebacks

Refund eligibility is governed by the Refund Policy and applicable mandatory law. Requests made before credentials are delivered may be eligible for review. After digital access has been supplied or trading begins, the fee is generally non-refundable unless required by law or IFTMO confirms that the purchased service was not provided. Fraudulent or abusive chargebacks may result in suspension.

13. Service availability

Maintenance, internet failures, market-data interruptions, platform outages, force majeure, network congestion, or third-party service failures may temporarily affect access. IFTMO will take reasonable steps to restore service but does not promise uninterrupted or error-free availability.

14. Risk and no guarantee

Trading results are uncertain. Past performance, public activity, certificates, dashboard figures, marketing material, or another trader’s result do not guarantee your outcome or reward eligibility. Spreads, slippage, gaps, swaps, execution conditions, and technical interruptions can affect simulated results.

15. Intellectual property

IFTMO branding, site content, software, graphics, certificates, and service materials are protected by applicable intellectual-property laws. Third-party names and marks remain the property of their respective owners. Nothing on the site grants a right to copy, resell, impersonate, or misrepresent the service.

16. Liability and consumer rights

To the maximum extent permitted by law, IFTMO is not liable for indirect, incidental, or consequential loss arising from use of the simulated service, customer devices, incorrect wallet details, or third-party systems. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.

17. Changes and contact

The version accepted when an order is placed governs that order, subject to mandatory legal changes or changes that protect customers and the service. Material updates will be published with a revised date. Questions, complaints, and review requests may be submitted through the Contact Us page.